Returns & Exchanges

At TTRacing, we want to ensure your ultimate comfort and satisfaction with our premium ergonomic seating. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 14 days of receiving your order, provided the item remains in its original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via the official TTRacing website or email, providing your order number and the reason for your return.

• 2.
  Verification and Approval

  Our quality assurance team will review your request and photos of the product to ensure eligibility according to our warranty and return guidelines.

• 3.
  Pack and Ship

  Once approved, securely disassemble the chair and pack it back into its original packaging with all included components to prevent damage during transit.

• 4.
  Refund Processing

  After our warehouse receives and inspects the returned item, we will process your refund or ship out your exchange unit within 7 to 10 business days.