Frequently Asked Questions
Everything you need to know about your TTRacing experience.
How long does shipping take for my gaming chair?
Orders are typically processed within 1-2 business days. Delivery usually takes 3-7 business days depending on your location within the country.
What is the warranty period for TTRacing products?
All our chairs come with a 2-year limited hardware warranty that covers factory defects in materials and workmanship.
Can I return my chair if I am not satisfied?
Yes, we offer a 7-day return policy. The item must be in its original packaging and unassembled to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various Buy Now Pay Later installments options at checkout.
Is assembly difficult?
Not at all. Each chair comes with a comprehensive assembly guide and all necessary tools. Most customers complete the setup in under 20 minutes.
How do I maintain and clean my chair?
For PU leather models, we recommend wiping with a damp microfiber cloth. For fabric models, use a dedicated fabric cleaner and avoid excessive moisture.